Shipping & Delivery
At Revolze.com, we strive to ensure timely delivery of your orders.
1. Processing Time: All orders are typically processed and shipped the next working day.
2. Delivery Time: Orders to metro cities will be delivered within 3-5 working days. For other regions in India, delivery may take up to 10 working days.
3. Shipping Charges: Shipping charges are calculated at checkout based on the delivery location and the weight of the package.
4. Tracking: Once your order is shipped, you will receive a tracking number to monitor the delivery status.
Refunds
At Revolze.com, customer satisfaction is our priority. Please read our refund policy below.
1. Eligibility: Refunds are only available for items with manufacturing defects. To be eligible, you must provide proof of the defect via an unboxing video.
2. Requesting a Refund: Please email us at hello@revolze.com with your proof of purchase and the unboxing video. We will review your request and, if approved, process your refund.
3. Processing Time: Once approved, refunds will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.
Return policy
Your satisfaction is important to us at Revolze.com. Please review our return policy:
1. Return Period: We offer a 7-working-day return policy, applicable only for items with manufacturing defects.
2. Return Conditions: To be eligible for a return, you must provide proof of the defect with an unboxing video.
3. Return Process: Email the unboxing video and order details to hello@revolze.com. You may use Dropbox, Google Drive, or any other file-sharing service for large files.
4. Shipping for Returns: The customer is responsible for return shipping costs. We recommend using a trackable shipping service.
5. Inspection and Approval: Upon receiving the returned item, we will inspect it. If the return is approved, we will process the refund or replacement.
If you need any further assistance, please contact us at hello@revolze.com.
